F.A.Q.

Answer

The flight reservation can be made in two ways:

  • Online: Simply visit the www.cheapticketsdeal.co.uk and fill in your search criteria. Before hitting the search button, you may filter your results on the basis on cabin, airlines, number of stops and count of different passengers such adult child or infant. Pressing the search button will take you to the result page where you can select the desired flights and follow the booking process. In case you need any assistance or do not wish book online then you can choose try :
  • Phone : Our phone support for new and existing reservation is available 24 X 7 to answer your queries and for assistance : Call us at 0800-069-8596 or +44 20 7442 5844
Answer

  • For reservations made using www.cheapticketsdeal.co.uk or over the phone with www.cheapticketsdeal.com , you can contact us 0800-069-8596 or +44 20 7442 5844 and quote your Booking reference number.
  • For reservations not made using www.cheapticketsdeal.co.uk. You may need to contact the travel agency or airlines with whom your reservation was originally booked.

Answer

First email: You receive an instant email upon booking online or over the phone. This indicates that the booking process has begun. At this point your credit card has not been charged and your tickets have not been issued. Your credit card is charged only when your tickets are issued.

Your flight Flight is confirmed when your credit card has been charged. You will also receive E tickets after the credit card has been charged.

Answer

It may take up to 24 hours to process the reservation and send E tickets.

Answer

In case it has been over 24 hours since receiving first email and you have not received any tickets. Then please contact us on 0800-069-8596 or +44 20 7442 5844. Before calling kindly check if the mails have dropped in spam due to possible technical error.

We may contact you during this 24 hour period to request and fulfill any necessities according to the booking policy or payment policy such as reconfirmation of flights booked, flight schedule change, credit card authorization or bank authorization etc.

Answer

Due to high number of fraud transactions in the past, certain reservations may require passengers to verify their payment information by filling up an authorization form and send it to us with the front and the back copy of your card and a copy of your govt. issued photo ID.

The reservations or card holders which are requested to provide above documents, are selected by an automated system that identifies using several or even one out several indicators such as travel date, booking amount (high value tickets), 3rd Party transactions, travel destinations etc.

Instructions to send documents:

  • Credit card authorization: please Print the document, fill the form and put your signatures (exactly as on the photo id), and send it back by either scanning or clicking the picture of the form.
  • Credit card : You can hide the first twelve digits on the card with your finger or a strip , click a picture and send it to us on our customer care email address support@cheapticketsdeal.co.uk
  • Photo ID : You can hide last first or last digits of your photo ID number such as driver’s license and send it to us on our customer care email address support@cheapticketsdeal.co.uk
Answer

The prices shown in search results are negotiated (discounted) rates offered by suppliers. They do not permit the use of mileage to make the reservation.

Answer

The Electronic ticket record also contains all information above Most flights are nonrefundable and changes usually incur a fixed penalty plus variable fare difference.

However it may vary depending on several factors. It is recommended that you read and agree with the above information before making a flight reservation. If you need assistance with this then please contact us on 0800-069-8596 or +44 20 7442 5844.

Answer

No, Tickets are non-transferrable under any circumstances. You can cancel the flight and the cancellation policy will apply.

Answer

We strongly recommend that you verify the name of the traveler before completing the booking process. In case of corrections, all name changes must be reported before the issuance of your tickets.

After issuance of the tickets, name correction is not permitted. Some airlines may correct minor mistakes with a fee however it is entirely dependent on the airlines policy that may change at any point.

Answer

Ans.) We follow major airlines carrier policy of 0-2 years as infant, 2-12 as child and 12+ as adults.

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The unaccompanied minor’s policy varies in different airlines so kindly confirm before completing the booking whether the specific flight you have selected would allow your child to travel alone.

You may be requested to fill up un-accompanied minor form and pay additional un-accompanied minor fees. You are requested to gain information on the fees and airlines policy before booking any flight.

Answer

We strongly advise that verify your visa and any other travel requirements before booking your flights with us. We do not guarantee correctness of any information given to you regarding your visa, travel documents and other travel requirements except your flight reservation. www.cheapticketsdeal.co.uk cannot be held responsible for any interruptions arising from information provided by us on below:

  • E tickets,
  • Passport (valid for minimum 6 months from the date of return from your trip ) and
  • Visa or a permit to visit, issued by the government or the local embassy of the country you are planning to visit. Some countries permit Electronic visa registrations such ESTA and ETA to travel to USA and Australia, respectively.
  • Transit Visas: To transit through certain countries a Transit visa is required.
Answer

In case of any error you are requested to retry the booking or contact us on our toll free number 0800-069-8596 or +44 20 7442 5844,the errors may arise due to multiple issues one such example could be where the airfare you were looking at is no longer available since,air fares are dynamic values that can alter every second based on availability or demand.

Answer

The Prices shown our websites are provided through negotiated deals with suppliers or airlines. The deals offered to us may be different than another website. Also the concept of Yield management is widely practiced by airlines where they prefer to sell as many seats at the highest price they can get. It is impossible to pinpoint the cost of any single seat on any given flight. For example, some seats will be assigned special fares for corporate clients, while other seats will have been sold through a consolidator at a discount. Similarly, some fares may have been bought at a discount with frequent-flier award points or from a last minute Web special.

At our site, you will always be quoted the lowest.

Disclaimer

CheapTicketsdeal.co.uk is an online, self reliant travel website/agency. We do not represent any airlines, nor do we own or manage any kind of travel services. We do not declare that we are associated with them directly. We deal with suppliers or aggregators sometimes referred as consolidators to make any travel reservations. These consolidators may or may not have direct contracts with airlines or other travel services mentioned above. The branding is authentic and it used for expressive purposes only and does not signify any sort of partnerships or direct affiliation with any airlines.

By using our services and by accessing our website Cheapticketsdeal.co.uk, You automatically agree that you have read and accept the terms mentioned on the website and you agree we do not hold any liability for any direct or indirect loss, however arising, from the use of any information, products, offers , materials and links to other sites found on this website.

Call us for any further enquiries at 0800-069-8596 or 0207 442 5844 (English) or email us at support@cheapticketsdeal.co.uk

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